Dr Inez Bailey is CEO of the Centre for Effective Services, leading the change and improvement, research and evaluation and corporate services teams. She has overall responsibility for the organisation and implementing the organisations strategy in line with the vision and leadership of the Board.
Inez has spent her career working to improve the lives of people living in Ireland through supporting the implementation of excellent public services through evidence informed policy and practice. She has worked across multiple government departments and service providers to evidence, design, develop, implement and evaluate public policies and services.
Before joining CES in 2020, Inez was the Chief Executive of the National Adult Literacy Agency (NALA), a role she held for more than 20 years. NALA is an independent charity committed to making sure people with literacy, numeracy and basic digital skills needs can fully take part in society and have access to learning opportunities. Inez served on the inaugural Healthy Ireland Council and is a former member of the Government’s Expert Group on Future Skills Needs which advises the Government on skills needs and labour market issues that impact enterprise and employment growth. She has served as Chair and Board member of a range of charity and statutory bodies in Ireland, the EU and internationally. Inez is currently Chair of The Wheel, Ireland’s national association of charities, community groups and social enterprises.
Inez is a graduate of the University of Sheffield (EdD) and Maynooth University (BA, MA, Dip) and holds a Certificate in Leader as Coach from the Association of Coaching.
